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Privacy Policy

Effective Date: October 21, 2025 


We understand that your privacy is important. This policy explains what information we collect, how we use it, and the choices you have about your data when you use our service (the "Service"). 

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1. The Information We Collect

We collect a few different types of information to provide and improve our Service:
 

A. Information You Provide to Us 


This is the information you directly and actively give us when you interact with the Service: 

  • Contact & Account Data: Your name, email address, company/organization name, and login credentials. 

  • Transaction Data: Billing and payment information (like credit card details, which are processed securely by a third-party payment processor). 

  • Communications: Information you include in support requests, feedback, or other messages you send to us. 


B. Information We Collect Automatically 


When you use our Service, we automatically collect technical and usage data: 

  • Technical Information: IP address, browser type and version, device information, and operating system. 

  • Usage Data: Details about how you use the Service, such as the pages you visit, the features you use, and the time you spend on the platform. 

  • Log & Analytics Data: Information recorded in our server logs for diagnostics and analysis. 


C. Information from Third Parties 


If you choose to sign in, connect, or authenticate with a third-party service (like Microsoft), we may receive basic profile information from them necessary for authentication and service integration. 

2. How We Collect Your Information

We collect your information in the following ways: 
 

  • Directly From You: When you sign up, subscribe, fill out forms, or communicate with us (via email, live chat, or support tickets). 
     

  • Through Your Use of the Service: We automatically collect data when you navigate and use our platform (as detailed in Section 1.B). 
     

  • From Integrations and Partners: When you link our Service with third-party tools (like a payment processor or a productivity tool), they may send us data required for the integration to function. 
     

  • Cookies and Tracking: We use cookies and similar tracking technologies (like web beacons and pixels) to remember your preferences, analyze usage, and deliver content. You can find more details in the Cookies and Tracking Technologies section below. 

3. How We Use Your Information

We use the information we collect for the following essential purposes: 
 

  • To Run Our Service: To provide, operate, and maintain the core functions of our platform.
     

  • To Improve and Personalize: To analyze usage trends, fix bugs, and develop new features to make the Service better and more tailored to your needs.
     

  • To Handle Transactions: To process your payments and send you necessary transactional information (invoices, receipts, etc.). 
     

  • To Communicate with You: To send you support responses, security alerts, product updates, and, with your consent, marketing communications. 
     

  • To Maintain Security: To detect and prevent fraud, unauthorized access, and misuse of our Service. 

  • To Comply with the Law: To fulfill our legal obligations and enforce our terms and agreements. 

4. Sharing Your Information

We do not sell your personal data to anyone. We only share your information with select third parties for the purposes described below: 

WHO WE SHARE IT WITH

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Service Providers : 

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Legal Compliance :  

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Business Transfers :  

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WHY WE SHARE IT
 

We use trusted third-party companies for essential services like cloud hosting, data analytics, and payment processing. They are only given access to the information needed to perform their services and are bound by strict confidentiality agreements. 

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We will disclose your information if legally required to do so, such as in response to a court order, subpoena, or other lawful government request. 

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In the event of a merger, acquisition, sale of assets, or bankruptcy, your information may be transferred to the new owner as part of the business assets. 

5. Data Security and Retention 

Data Security
 

We implement technical and organizational security measures (like encryption and access controls) designed to protect your data from unauthorized access, disclosure, or destruction. However, no internet transmission or storage system is 100% secure, so we cannot guarantee absolute security. 


Data Retention 


We keep your information for as long as your account is active or as long as necessary to provide you with the Service. We may also retain and use information to comply with our legal obligations, resolve disputes, and enforce our agreements. 

6. Your Data Rights and Choices 

Depending on where you live, you may have specific rights regarding your personal data. These rights often include: 

  • The Right to Access: Request a copy of the personal data we hold about you. 
     

  • The Right to Correction: Ask us to correct any inaccurate or incomplete data we have. 
     

  • The Right to Deletion (or "Right to be Forgotten"): Request that we delete your personal data. 
     

  • The Right to Object/Restrict: Object to or ask us to restrict how we process your data. 
     

  • The Right to Data Portability: Request that we transfer your data to you or another service provider. 
     

  • The Right to Withdraw Consent: Withdraw any consent you've previously given us at any time. 


To exercise any of these rights, please contact us at [email protected]. 

7. Cookies and Tracking Technologies

We use cookies (small text files placed on your device) and similar technologies to enhance your experience, analyze site usage, and serve personalized advertising. You have the ability to manage or disable cookies through your browser settings. Be aware that disabling cookies may affect the functionality of the Service. 

8. International Data Transfers 

If you are located outside of [Your Company's Country], your information may be transferred to and processed in [Your Company's Country] or other countries where our service providers operate. We ensure that appropriate safeguards (such as standard contractual clauses) are in place to protect your information when it is transferred internationally. 

9. Changes to This Policy 

We may update this Privacy Policy periodically. When we make changes, we will revise the "Effective Date" at the top of the policy. If the changes are significant, we will notify you through the Service or by other means (like email) before the changes take effect. 

10. Contact Us 

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at [email protected]. 

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